Speak Your Language is one of the foremost translation and interpretation service providers in Australia with a large client base of companies and individuals. We provide specialist interpreting services by telephone and on site. As one of the most reputed interpreting companies, we offer unmatched quality in our service to clients. All our expert interpreters are very highly accredited and trained with field experience in their industry specific areas.

Our phone interpreting service is available to clients for most any language as SYL deals in over 120 languages spoken around the globe in Asia, Africa, Europe, Far East and Middle Eastern regions. We have one of the fastest connection times in our organisation. The client can be connected to an interpreter quite easily in 30 seconds or less. We have some the finest front office staff available to provide clients with welcome customer service of the highest order.

SYL’s phone interpreting service allows clients to make conference calls with third parties while the interpreter facilitates communication in the client’s language. This means our interpreters apart from being highly skilled native linguists, have linguistic skills in one or more other languages. We will select the best interpreter with matching source and target language skills as well as relevant industry specialisation skills.

SYL’s interpreters are well qualified to provide consecutive phone interpreting by alternating between the source language and the target language, which may or may not be English. Phone interpreting is a specialised skill and necessitates mastery of advanced consecutive interpreting and other skills.

To qualify as an interpreter of outstanding ability, the person should be capable of super fast comprehension in the source or foreign language. The interpreter needs to be equally fast in translating to English or other target language the complete meaning of what is being said. Every sentence that is interpreted has to be done so with the utmost accuracy and completeness. Every nuance of each language in question has to be captured and expressed with full awareness of cultural appropriateness.

SYL chooses interpreters trained in listening skills that facilitate accurate hearing, full understanding, immediate recall and perfect interpretation from one language to another. In business conferences or other types of phone interpreting, delays are not acceptable and the interpreter has to have word perfect recall and interpreting abilities.

In every language there are cultural distinctions that characterise the language. The interpreter needs to be aware of these distinctions to appropriately convey the exact meaning of a variety of regionalisms and culture specific expressions.

To be an excellent interpreter it is not enough that the person is bilingual. There are so many variances of each language that have to be considered. For industry specific interpreting, the interpreter needs to be trained in the specific industry with full knowledge of relevant terminology as well.

Speak Your Language is a very serious interpretation service provider, dedicated to providing clients with the very best service available in the industry. We make use of stringent recruiting procedures to acquire the best talent in specific languages and industries. We also employ the strictest quality control procedures to ensure total accuracy and reliability of the work we do.

Telephone interpreting provides the client with benefits that include ready accessibility through a simple phone call. SYL has thoroughly competent call handling protocols in place to provide seamless interpretation. Overcoming language barriers through superior quality interpretation is our business and one we do exceptionally well.

SYL has a wide client base that covers various organisations from small businesses to large corporations involved in healthcare, law, finance, technology, human resources, computer technology and more. We are also glad to offer our services to individuals who have limited English language skills. We help these individuals to successfully bridge communication gaps when dealing with authorities and other government bodies, the legal system and in various other dealings as well.

Size does not matter to SYL, not in terms of the organisation or the industry and we are ready to accept any telephone interpreting project however simple or complex it maybe. The requests for language support we receive vary from individual to individual depending on the industry they have to deal with.

Through our telephone interpreting service, SYL can help people liaise with various industry representatives on financial transactions, bank loans, credit card services, insurance policies, insurance claims, billing information, travel reservations by any mode of transportation, human resource functions that employers and employees have to deal with, emergency services and much more.

Speak Your Language has a very proficient call handling protocol in place to assess the client’s needs and match them to an interpreter. The specialist is matched based on various profile attributes that include industry knowledge, call type, target and source languages involved and level of interpretation required.

A classic example of how SYL’s telephone interpreting service protocol works may be explained by: a client who has received a letter from the bank and needs the interpreter to liaise with the bank representative for further information. This could be a very general interpreting service that is required. There may not be any requirement for an industry specific language specialist in this case. This type of assessment is vital to the smooth handling of each case in a very time efficient manner.

From our strong work ethics to the team of interpreters we have, Speak Your Language stands for excellent quality in everything we do. Our rates are highly competitive and payment options so designed to make things easy for the clients we serve.

Speak Your Language specialises in providing professional interpretation services in diverse industries. Call us now on our toll free number 1800 019 909 or on 02-8734-3900 for any phone interpreting assistance you require.